Last updated: April 22 2016.
Our Sites do not provide medical advice. GO TO THE EMERGENCY ROOM OF A LOCAL HOSPITAL OR DIAL 911 IMMEDIATELY IN THE EVENT OF AN EMERGENCY.
Personal Information You Give Us
Before permitting you to use the Sites, we may require you to create an account or give us personal information, including but not limited to your name, address, phone, email, mobile device names or images, location details, the type of mobile device you are using, birth, height, weight, information about your medicines and physical symptoms, and other similar information (“Your Information”).
By providing us with your email address, you give us permission to contact you via email regarding services that CHI offers, as well as information about general health care issues (such as newsletters about ways to improve your health). CHI will never include your medical or personal information in an email to you for treatment purposes without first obtaining a separate consent for such communication from you. You may opt out of receiving emails from us at any time by contacting firstname.lastname@example.org. Further, any email communication that you receive from us will provide you with instructions on how to opt out of receiving future emails.
Information We Collect Automatically and from Other Sources
Whenever you interact with our Sites (whether via a browser, an application, or otherwise), we automatically receive and record information from your browser. Other information collected automatically may include your IP address, the type of browser or application you are using to access our Sites, and the identity of the Sites page or feature you are requesting. We may use IP addresses to analyze trends, administer our Sites, and gather broad demographic data for aggregate use. We may also collect information regarding the mobile devices you use to access or use our Sites.
We may also use “web beacons”, also known as “single–pixel” or “clear” GIFs. Web beacons allow ad networks to provide anonymized, aggregated auditing, research, and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit, or set their own cookies, just as if you had requested a web page from their Sites.
Information from Your Mobile Device
We may also use technologies, such as location based information, to provide you with tailored information and features as you use our Sites. When you access the Sites on your mobile device (“Mobile Device”), we may obtain information from your Mobile Device about the type of Mobile Device you are using. We may use this information to notify you of features and products that may be available on your Mobile Device. Certain features may require our collection of the phone number of your Mobile Device. We may link that phone number to the Mobile Device identification information, but will not use that number for telemarketing. In addition, some mobile network providers (“Mobile Provider”) in the U.S. are required to use technology that tracks the physical location of Mobile Devices that use their service. Depending on your Mobile Provider and Mobile Device, we may automatically receive this information. YOU ARE EXPRESSLY CONSENTING TO OUR COLLECTION OF THIS INFORMATION, AND EXPRESSLY GIVING US YOUR PRIOR WRITTEN CONSENT TO RECEIVING TEXTS AND EMAIL ON YOUR MOBILE DEVICE. You may opt out of receiving emails or texts from us at any time by contacting email@example.com. Further, any email communication that you receive from us will provide you with instructions on how to opt out of receiving future emails. If we begin to offer services that use this tracking (“pinpointing”) information, we will obtain your consent (an opt-in) before using the information. After obtaining such consent, we may use and store this information to provide location-based services, including location-targeted advertising. Most Mobile Devices provide users with the ability to disable location services. These controls are usually located in the Mobile Device's settings menu. If you have questions about how to disable your Mobile Device's location services, we recommend you contact your Mobile Provider or your Mobile Device manufacturer.
HOW WE USE AND DISCLOSE YOUR INFORMATION
We may use and share non-personal information – that is, de-identified information that cannot be used to identify you - for any lawful business purpose without any obligation or accounting to you. For example, we can use non-personal information for developing products, services, and providing those offerings to other users and third parties. We may use your personal information to generate non-personal information. When we do so, we will take reasonable measures to ensure that the non-personal information is no longer personally identifiable and cannot later be used to identify you. We may also disclose non-personal, aggregate, anonymous data in a de-identified format based on information collected from users to investors, and other third parties.
We employ other companies and people to perform tasks on our behalf and need to share Your Information with them to provide services to you, for example those who assist us with technical or customer support, and email and data analytics. Unless we tell you differently, they do not have any right to use Your Information beyond what is necessary to assist us.
We may buy, merge, or partner with other companies or businesses and in so doing, acquire or transfer information. Information collected through the websites may be among the transferred business assets. In the event that a portion or substantially all of our assets are sold or transferred to a third party, Your Information would likely be a transferred business asset, and you hereby agree to such a transfer.
We may also disclose Your Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process, to establish, protect or exercise our legal or other rights or to defend against a legal claim or as otherwise required or allowed by law. We may disclose Your Information in order to protect the rights, property, or safety of a user or any other person. We may disclose Your Information to investigate or prevent a violation by you of any contractual or other relationship with us, or your illegal or harmful activity.
PROTECTION OF YOUR INFORMATION
It is your responsibility to protect account login information, such as your username and password, from unauthorized access. You must not share your login information with any third party, and write down your mobile app ID and password and keep it in a safe place. If you share your login information with anyone, that person will be able to access your personal information and send messages as if they were you. We recommend you log out after accessing your account, change your password on a periodic basis, and limit access to your computer or mobile device and their browsers. While we use commercially reasonable security measures to prevent unauthorized persons from accessing our files or tampering with the Sites, we cannot guarantee that these efforts will always be successful. We do not represent, warrant, or guarantee that our safeguards will protect the total privacy of Your Information disclosed on the Sites. Your Information may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to or from us. Do not use the Sites from computers or public libraries or Internet cafes because your personal information may not be protected. We cannot and do not ensure, represent, warrant, or guarantee the security of any information you transmit through the Sites.
Retention of YOUR Information; Modification
Correcting, Updating, Accessing, or Removing Personal Information
Your California Privacy Rights
California law permits users that are residents of California to request the following information regarding our disclosure of your personal information to third parties for those third parties’ direct marketing purposes: (i) a list of certain categories of personal information that we have disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year, (ii) the identity of certain third parties that received personal information from us for their direct marketing purposes during that calendar year, and (iii) examples of the products or services marketed (if we have that information). If you are a California resident and would like to make such a request, please email us at firstname.lastname@example.org.
Third-Party Privacy Policies
USERS FROM OUTSIDE THE UNITED STATES
Our Sites are not for use by those under the age of 13. If you use the Sites, you hereby represent and warrant that you are at least 13 years of age. In compliance with the Children's Online Privacy Protection Act, any information we receive from users we believe to be under the age of 13 will be purged from our database.
You can contact us through your account or by sending an e-mail to email@example.com.